Testimonials

What people say about GWCA and CAN…

My family started the adoption journey in 2016 when we first met the team at GWCA through their China Hosting program. Since then, we’ve had a strong connection to this agency and we embarked on our Haitian adoption journey in 2017. As we are nearing the end of the waiting journey and we will be bringing our beautiful daughter home in the next few months, I wanted to share my appreciation for Children of All Nations/ Great Wall China Adoption. Every person (past & present) I’ve worked with has been incredibly supportive, helpful and informative. I’ve leaned on them for emotional support as well as process support. I am very grateful. I also want to highlight the in-country representative for Haiti, Nisthone Degazon who is by far one of the most incredible humans I’ve met. His dedication to the children’s well-being is always his first priority. He took great care of us while my family was visiting Haiti and I know he always had our best interest as a priority, second only to the children. Thank you Snow and your incredible team (past & present) at CAN/GWCA.
I have heard GREAT things about CAN and have been very impressed with what I have experienced so far.
I really appreciate the emails that you send out advocating for children in need of families. I am an orphan advocate and pass emails on to people that would be interested.
We have spoken with three different adoption agencies. After speaking with Mallory about the China program and receiving information through email about CAN, we knew CAN was the perfect fit for our family. Your agency is the most thorough that we have found! Mallory then referred us to Hilary to learn more about the Haiti program. We are thankful to have found CAN. The entire process so far has been overwhelming, but Mallory and Hilary have talked us through so much. They are passionate about what they do and we could feel it through the phone. The website is very informative and answered SO many of our questions!
I called GWCA because I found “my daughter” and she was listed with GWCA. We had already started with another agency, so we would have to switch. Jessie was immediately helpful, kind, and courteous. She took her time to talk to me and discuss all my questions in great detail. Now just a few short weeks later, we find ourselves matched with our daughter and could not be happier! We are beyond thrilled with the service we have been given up to this point!
As we were in the process of sorting through countries and agencies, I have exchanged emails & phone calls with CAN, and I have been entirely impressed with the timeliness, patience, and specificity when answering any questions I have had. I have felt hope in what we feel like God is calling our family to, that with the right people working alongside us, it will happen! I have also loved all of the resources available through the website.
Lora was a pleasure to work with. Very professional, knowledgeable and friendly. Perfect blend of excellent attributes. I would recommend Lora as a referral counselor with no reservations and give her high marks all around.
Very pleased with the entire travel phase – great job Kayley!!!Kayley made the travel phase seamless and stress free! She explained in detail everything that would take place, what steps we needed to do and everything worked out exactly as she stated. It made this portion of the total adoption process the easiest and least stressful. The entire travel phase (before and in China) was great! The guides in China were also amazing! Emma and Kelly went above and beyond and really made the stay more of a 5 star guided event. They took care of everything, so that we could focus on our new son, without having to worry about what paperwork or meeting we had to be at next.
Despite living in Minnesota and Great Wall headquarters being based in Texas, I always felt I was treated as if I were family. My questions and concerns were always promptly addressed. After a wonderful experience the first time around, I couldn’t imagine using any other agency for my second!

We are so glad we chose the Premier Plan! The best part about the Premier Plan includes Great Wall staff completing the dossier for you. We would not have been able to complete our dossier within 4 months without using the Plan. We highly recommend it.

We chose Great Wall because they specialize in Chinese adoption and it has been the best decision we’ve ever made.

From beginning to end it has been a great experience. Great Wall was there for us 24-7 in our effort to bring Joci home. We cannot stress the gratitude we express towards Great Wall in all phases of the adoption process. Thank you, although the waiting period has been stressful at times, for making this experience a joyful one.

Although Great Wall is located hundreds of miles away from us and we haven’t had the pleasure of meeting any of the Great Wall staff, we still feel connected to them. They are the lifeline to our daughter. We couldn’t be happier with the way we have been treated and the assistance we have been given; professionalism with patience, kindness, and caring from the heart.

The Waiting Child team was very helpful over the months we hoped to find our daughter. The Waiting Child Manager was a true blessing to have on our side. She was sensitive, caring, and always concerned about what was best for us as we tried to make decisions about our future daughter. Thank you for your faith in us, and for helping us to build our family.

We originally started with a local agency in our state. Great Wall was our second choice… because it wasn’t located in Georgia. To our surprise, our calls and emails weren’t returned until almost two weeks later. We didn’t get that warm fuzzy feeling. We then elected to change to Great Wall and immediately it was blue skies again. Our calls and emails were returned within 24 hours and often sooner. It’s been a great experience thus far thanks to the caring, dedicated staff at Great Wall!

I used another agency for my first adoption in 1999 as I did not know about Great Wall. While I was satisfied with my first adoption experience and absolutely overcome with love for my oldest daughter, my experience with Great Wall was lightyears above compared to the level of service from my first agency. I was certain that living in Pennsylvania would cause problems in communication and timing since Great Wall headquarters are in Texas. This was absolutely not the case. I received better articulated and much more frequent communication with Great Wall.

We adopted our first daughter through another agency and when we decided we wanted to adopt again from China, our first agency wouldn’t help us because we appeared at first glance to not be qualified. We appreciated the time Great Wall spent trying to make a second adoption work for us. Because of that, we were able to qualify with China and bring our darling angel home. Both my Chinese daughters Hope and Grayce are amazing children. Thank you Great Wall. Because of your dedication, our family is complete and we have an awesome daughter who is achieving her goals and dreams of happiness.

When we were ready to adopt from China a second time, we knew we wanted an agency that provided better communication than our first agency did. We found that and more with Great Wall! Every email and phone call was answered quickly and competently – which is very reassuring to the waiting family. Thank you!
Of all the agencies we’ve talked to (around 20), CAN, by far, has had the best correspondence. They have been so patient with my questions and very prompt in responding. The website is very thorough, too.
GWCA was extremely helpful and took the time to explain the process, answer all of our questions, and helped us feel comfortable with starting the process. Your website is significantly better than other adoption agency sites. The information is clear and easy to understand. Presenting general costs up front for some of the countries was quite helpful.
Excellent. Communicative. Responds quickly. Kind. Polite. Amazing.
Prompt and helpful feedback. Very impressed with the personal attention that we have been given thus far.
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What people say about our Adoption Staff…

Mallory

Mallory was awesome! Very helpful and patient with all my questions! 🙂
Mallory is a gem!! She has been absolutely amazing throughout the entire process. She answered any and every questions as thoroughly as she could. She always accepted my phone calls. I felt 100% comfortable working with her. I am so happy she helped us through this process, I could not have done it without her 🙂 Thank you!!
Mallory Treta worked to find our special one. We are so gratefull to find a little girl exactly how we expected. She will always be in our prayers for help us to complete our family.
Mallory has been supportive, informative and highly professional throughout my long decision process. I am so pleased that it has worked out that my chosen child can be adopted through GWCA. Keep up the great proactive client/child service!
Mallory worked tirelessly to help us through the adoption of our daughter 17 months ago and we will always be grateful for all she has done for our family. Keep up the good work!
Mallory was so helpful when we adopted our two sons. She guided us through the process in just nine months from the time we committed to Gotcha day. She will always be that special person that helped and supported us through some challenging times.
Mallory and your whole team are the most efficient, professional and helpful group of people I’ve dealt with. I can’t thank you enough and tell you how nice it is to have someone helping me that sincerely cares & wants to support us through this exciting, but nerve-racking process. Thank you so much for everything!!
Mallory has been wonderful! While the waiting is difficult she has been very proactive in communication and answering questions.
Mallory has been wonderful! Very detailed in explanations, and totally “real” and personable! Her excitement for us adopting was also tremendously encouraging and reassuring for us starting in this overwhelming process!
Your waiting child team is awesome! We were evaluating 3 agencies when we first spoke to Mallory and she was so informative and really made us feel welcome and confident in our choice to proceed with Great Wall. Most importantly she helped us find our son who we are now in process for! We had inquired about him and his file needed a little clarifying and she helped take us through the steps of finding a specialist familiar with international adoptions to help us. She also was able to quickly work with our son’s orphanage to get an update that helped us make our decision to move forward. We are so happy we did! Turns out his file was ready to go back in just two days and she was so calm yet quick to respond and guide us through the process of applying and submitting our LOI for him. We are now just days away from probably receiving PA. We are so happy that we chose Great Wall’s Waiting Child Team. We would recommend you and already have! Thank you again!
The matching process can be emotional but GWCA walked us through every part of it with great care. Their desire was to find the exact child that was meant for our family and did not give up until we found that child. We felt cared for and our desires valued through the process. We are forever grateful for their passion as it led us to our children.
Mallory has been so responsive, understanding, and friendly. We also like the joy and enthusiasm expressed through the website.
This was our first adoption and we started like many by doing research on adoption agencies. We spoke with several and when we talked with our matching specialist at Great Wall we immediately knew they would be our agency. She was very friendly and informative. What stood about her is that she took the time to explain the adoption process carefully and was very welcoming of our questions. I was also amazed at how lightening fast she always was to respond to those questions! The most important part of our matching experience with her is that she matched us with our beautiful child! Our matching specialist really pushed for information we needed. She also carefully guided us to move to the next phase in our process so we could work quickly to bring our baby home. We are forever grateful to our matching specialist and to Great Wall for helping us find our sweet child. We really have enjoyed working with the entire team at Great Wall and would not hesitate to use them again for our next adoption. I would and have already in fact recommended them to our family and friends!
Mallory has be awesome to work with, very helpful, quick to respond and very patient.
Mallory was great and patient with us as we reviewed files. She always got back to us quickly. She is very kind over the phone. I have enjoyed working with her so far.
This is an exciting time in my life at the start of an adoption journey. With many things so unfamiliar to me, Mallory and Heidi never made me feel simple or insignificant. Their compassion and professionalism is outstanding. Thanks for a great start to an amazing new life with a little one.
Mallory has been a great support and is the largest reason we have decided to go with this agency. The fact that she will be our support throughout the process was very important.
Mallory has been wonderful in answering all my questions about adoption. She has been patient with us and has ensured that we are comfortable with what we are doing and has not pressured us into moving too fast.
Mallory Treta is great. She is very positive and informative.
Mallory has been a tremendous help in all of my questions regarding my child and the adoption process in general. She has made working with GWCA an easy choice!
Mallory did an excellent job of communicating with us and answering our questions.
Mallory has answered all our questions and provided encouragement and assistance.
If there was a higher rating for our overall satisfaction with Mallory I would have given it to her. She is outstanding. She quickly responds to our calls and/or e-mails with accurate easy to understand answers/information. And she is always friendly and positive which helps reassure us that everything is going according to plan.
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Alexandra

Alexandra was welcoming and extremely professional and kind! I felt very comfortable talking to her and her attitude and compassion helped me to choose this agency.
Alexandra has been very helpful and quick to answer our questions.
Professional knowledge, friendly, quick response.
Alexandra is very prompt in her responses and has a can do attitude. I felt like she listened to my concerns and answered all my questions with much care for me and the children on your waiting list.

Katie

Katie returns my call quickly, and was friendly and informative. She also emailed me the information I needed very quickly.
Katie has been super helpful. She has explained everything so we would understand the process. It is very overwhelming and Katie has been very patient with us.
Everything was great. Katie was always very professional and helpful.
Katie was very knowledgeable, helpful, and attentive.
Katie has been very helpful and very knowledgeable and understanding to all the questions that I have asked
Katie Bauersfield has been prompt in her communication with us and helpful.
Katie has been extremely helpful with answering our questions. Thank you!
Katie was great help – spent time talking to me on the phone and answering my questions and concerns.

Hilary

Hilary has been great at answering our questions and providing information.
Hilary has been an amazing support! She has answered all of our questions and made us feel very comfortable starting this new journey.
Hilary was fantastic and is actually the reason we decided to use this agency over the other options we had.
Hilary has been extremely helpful. We’ve talked several times and our interactions with her essentially cemented our desire to adopt through CAN.
Definitely know that we were in good hands the entire time. We chose to do the dossier ourselves but Hilary was always there to answer questions along the way. We were definitely handled very professionally. Very excited about the next phase and the next expert to work with in the referral process. Ready to bring our son home but understand that it is a process and glad that GWCA is with us along the way.
Hilary was amazing! My initial interaction with Hilary was back in October 2015 when I called with several questions concerning CAN and their Uganda adoption program. She was so patient with me and prepared, and I really felt at ease on the phone with her. I go off our phone call and in all seriousness said to my husband, “I would go with CAN if it meant I was working with Hilary.”
Hilary was wonderful at explaining the process and making sure we were on task. She was also quick to respond to any probems with our dosser so corrections could be made quickly. She was a joy to work with and we wish we would have purchased the dossier service earlier. Thank you Hilary, you are a gift to our family.
Hilary was always helpful and patient with my questions. I appreciate her promptness and the enthusiasm with which she performed her role.
We worked with Hilary through most of the process with Erin stepping in at the end. Both did an excellent job at communicating with me. They were always responsive and timely with their responses. They helped us navigate the paperwork process very well. It was a pleasure to work with them both. I am also glad that I get to work with Hilary in the referral stage.
Very helpful and responsive staff. Website most clear of any agency I have researched. Thank you.
Hilary was so sweet. She answered all my questions and gave me the peace that I have been looking for. My husband and I have been overwhelmed with the process and where to start, but Hilary was so great and made me feel encouraged and ready to start the process!
Ms. Hillary was so incredibly patient and kind in answering questions and in making recommendations to me about how to proceed.  I really appreciate that she took the time to explain how the program is designed in addition to making suggestions about how best to proceed.
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Molly

Molly (Dossier Specialist) was always helpful and sweet in all dealings I had with her. She answered my questions promptly, and if she wasn’t sure of the answer, she found out and got back to me quickly. She was also encouraging and patient. I have nothing but good things to say about her and my experiences so far.
Molly was very helpful during what was an incredibly overwhelming process. Although all the written instructions are very helpful, there is SO much to know and understand and we needed a lot of clarification on parts of the process. To first time families the instructions are like reading a foreign language. I don’t know about other families but there was such a fear of doing something incorrectly and having it sent back and then losing time over it. Needing to make sure we were crossing all “t’s” and dotting all “i’s” meant a lot of phone calls and emails to Molly and she was always patient with us and willing to explain (even if it wasn’t the first time). I was more than a little obsessed with timelines and while I know I drove Molly crazy with a lot of calls she was never impatient and seemed to genuinely understand all the emotion involved in this process. We appreciated all she did for us very much.
Working with Molly has been a wonderful and warm experience. I am so thankful I found CAN. From start to finish so far it has been the most friendly, professional and outstanding service I have ever had. We will always recommend CAN to those that wish to adopt.
I always emailed and received a response from Molly within an hour or two. She was polite but to the point and didn’t allow me to believe unrealistic expectations. She was caring and so pleasant. I highly recommend her!!
Thank you to all the hard working staff, we appreciate your dedication to our kiddos. Molly was fantastic to work with! Her helpful guidance and support were truly appreciated throughout this process. Molly always responded to our questions and emails promptly and with great care. We could not have imagined this process going any smoother! 🙂
Molly was wonderful, always friendly, accurate, and prompt!! One of the most important aspects of this process is having questions answered promptly and accurately, and she delivered. We loved working with her. Thank you Molly!
If I could give an above excellent rating, Molly would certainly receive it. She has been nothing short of amazing during this portion of our adoption process. She was always quick to return emails and so very understanding of my crazy adoptive mama questions/concerns. She always took the time to walk me through different steps, give helpful tips on expediting the process and encouragement when needed. She worked hard for us, and for that we will be forever grateful!
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Diedra

Diedra was SPECTACULAR! We struggled with our home study agency as far as quality of work and well, just reaching them, so the paper chase process was frustrating for us. Diedra was there for us and when we couldn’t reach our social worker, I could always reach Diedra. In fact, Diedra’s advice and information were actually more accurate than the information we received from our local home study agency. Diedra made this portion of the journey much more enjoyable and EASY for us! Thank you so much Great Wall…thank you for Diedra! She is truly an asset to your organization and an angel to the families she works with! 🙂
Diedra did a great job of helping us get matched with our little girl! After reviewing multiple files, she encouraged us to hang in there until the right child for our family came along! We have felt that she really cares about these waiting children and finding their family! After working with Diedra for almost 2 years, I have really learned to appreciate her and how knowledgeable she is about the adoption process!
We were blown away by the service provided. Having each task broken down into achievable steps made it so much easier than we anticipated. And if ever there was a question, Diedra Connolly had the answer for us – immediately! We feel really lucky to be working with Ms. Connolly and with Great Wall.
There are not enough words with which to sing Diedra’s praises. Diedra is amazingly talented, always helpful, patient, kind, understanding and simply brilliant. Diedra is a credit to GWCA and a gift to any adoptive parent fortunate enough to work with her.
Working with Diedra has been an incredible experience for me. I can’t brag enough about her. I first encountered Diedra last fall while trying to obtain our child’s file from another agency. Due to extenuating circumstances we had to wait 3 months before finally getting it. Diedra was always there to encourage us, support us and alleviate any concerns we had while waiting. She was very professional but also very compassionate. I also found Diedra to be extremely knowledgeable of the process and was always able to quickly locate an answer if she didn’t immediately have one. Diedra is a blessing to us and to GWCA and she will always be dear to us. Thank you for having her on your team – She is a true asset to the field.
Without doubt (and without exaggeration) I can say that without Diedra I would not be waiting for my referral today. Somehow she saw me from afar and knew me better than a local social worker did. She encouraged me, explained to me, and I sense that she included me in her prayers. She brings passion, high-level competencies and deep knowledge to her job, and I’m sure I am just one of many, many people who benefit.
Referral was a very excited phase for us as our adoption really felt real at that time. There were a couple of people who we had been working with that moved on to other opportunities outside of Great Wall. We became nervous as we still had tons of questions about the process. Diedra stepped right in a took over. She was patient and encouraging throughout the process. She took lots of time to explain things and cover details as we moved forward. She is very natural at “customer service” and we felt very valued in the process.
Thanks Diedra!
We are extremely happy with my referral counselor Mrs. Diedra Connolly. Diedra is not only familiar with the every step in the application procedures, but also always patiently guides us preparing and submitting allocation documents.
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Kayley

Travel was a great experience for us! Our paperwork was caught in a delay that caused us to wait 4 weeks (if I recall correctly) for TA. During that time we because frustrated as we watched other families obtain theirs in 3-4 days. Kayley was fantastic and took lots of time to explain everything to me over the phone. When we ended the call, I felt much more comfortable. Kayley even went above and beyond to email us each waiting day after our call to tell us one way or another if we had TA. This was great because our TA for our kiddos came on separate days.
Travel itself was planned very well! We enjoyed the tours, and the days were planned well to allow good amounts of free time throughout our trip. We also appreciated Heidi’s preparation call.
We look forward to working with Great Wall again someday for another adoption!

Melinda

Our Case Manager was Melinda. I cannot begin to describe how grateful we are to have had the opportunity to work with her. She has been so caring, professional, timely, knowledgeable and humble. Melinda has always been ready to assist and to find and provide prompt answers to questions. She has called with the most beautiful news or with the need for clarifications or documents as soon as she could reach a phone rather than typing an email, bringing a level of compassion to the experience that was touching, rewarding and made the experience yet more magical rather than stressful. Melinda has become a friend we do not want to lose because our professional relationship is ending. Melinda was so patient with explaining items needed and how to get them. Melinda was always ready to find time during any of her busiest days to be present to our needs and concerns. The reason why we were able to complete our dossier as fast as we could is due in great part to her efficiency. Melinda understands the value of her work and what it means to the families she works with. She understands that her timelines and accuracy mean bringing a family together faster and her sincere and competent partnership is paramount and priceless to each family she will work with. CAN is so well represented by her and she is the most amazing ambassador of the values that CAN embodies. Thank you Melinda deeply for your beauty and your hard work.
Melinda was a joy to work with! Her emails were always encouraging and my questions answered. I only wish I lived closer so that I could stop in and give her a hug.
Thank you! Thank you!
We had great experience with Melinda. She responded to all my questions and issues within a few hours.
We had great experience with GWCA during the dossier phase. I wish the rest of the people we had to work with (immigration, our social worker for our homestudy and the consulates) would have worked as hard and as quickly as GWCA. Thanks so much for working so hard to help us adopt our future daughter 🙂
Melinda was great and was very helpful throughout the process. Thanks!
Melinda was a pleasure to work with. She was extremely patient with us as we were asking her tons of questions all the time. She always seemed eager to answer our questions and we never seemed like a bother. We appreciate her and GWCA so much and we look forward to the next phase in our adoption. Excellent job, Melinda!!
Melinda was great! She always responded quickly to questions and did a great job ensuring our paperwork was ready to go.
Melinda was our dossier consultant and she was EXCELLENT. All emails were returned promptly, even if I sent more than one a day. She knew her stuff and was very helpful in answering the approximately one hundred questions I asked during the process. Very happy with her work!
Melinda was excellent! She always responded quickly and professionally to my emails and phone calls, even if I was asking repetitive information. When I felt like I was running behind with paperwork requirements or the process in general, she was always supportive and encouraging.
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Meredith

Meredith was wonderful to work with. She was professional and kind. This is my second adoption from China, the first time with GWCA, and the adoption process is mixed with excitement and nervousness. I;m sure I’m not the only parent that loses their ability to remember even the simplest things during the process and Meredith answered every question, every time, no matter how often it had been re-asked, with patience and kindness. She is a great employee on your team. I have had a great experience with GWCA throughout my entire process. Ever employee that has spoken to me has been kind and helpful and encouraging. I love the organization that this agency has implemented. I was used to a smaller agency where one person did everything and that was great. I really didn’t know how I’d like constantly changing people from one step of the process to another. I understood it was a much larger agency and would need this difference in place and I will say GWCA has done a great job organizing that process.I would highly recommend GWCA to anyone. I look forward to the process of bringing my beautiful second daughter home now.
Thank you everyone for making a seemingly impossible dream come true!!
Meredith was absolutely fabulous! She seemed as excited as I was about the whole process of getting matched with our child. I’m sure she had other clients but she made us feel like we were her #1 priority. I’m sure the others felt the same. She answered each question I had and always provided more info. While being encouraging and optimistic, she also let me know of the possible hurdles we could face working with a foreign country as to not paint a picture that wasn’t realistic. She was helpful & knowledgeable even in answering questions that weren’t necessarily her area or job description. And if I asked anything that wasn’t her area, she quickly found out and got right back to me. Meredith and I talked every day and if she didn’t live in Texas and I in Indiana, I’m sure we would have been hugging and high-fiving during the steps like “locking” and “pre-approval” etc. I couldn’t recommend Meredith and my experience so far with GWCA any higher. They have helped match us with a little girl in China, our daughter, and are working hard to help us bring her home to her waiting family here in Indiana.
Meredith was amazing! She answered all of our questions and responded quickly to emails and voicemail. More than anything, she was a support and encouragement to us as we hurriedly gathered and completed our documents. It was a pleasure to work with her.
Meredith has been a pleasure to work with. She was friendly, quick to respond with communications and always followed up in a timely manner. Her excitement for us and building our family was felt and appreciated.
Everything has been outstanding! We could not be happier working with Meredith Chambers. We are lucky!
Meredith was very kind, polite and professional.
Meredith’s passion for her job is evident in everything she does. She goes above and beyond, and is patient, positive and professional in person, over the phone and in email communications. We really felt she cared about our child and our family — it wasn’t just “a job” for her. She is a great asset to Great Wall, and we are so thankful she was our counselor!
This is my husband’s and my first experience with the adoption process so we are always questioning what we are doing in the process and hoping we are doing it correctly. Meredith has always been very helpful in answering our questions or getting us to the person who can.
We’ve had a very positive experience with Meredith. She not only was always helpful but was also encouraging and excited right along with us!
Meredith was amazing to work with and matched us with the most PERFECT little boy ever!
This is my third adoption, but my first with Great Wall. I have done more work with this adoption than with the previous two, because my other adoption agency did more of the work for me in the referral phase. That being said, I believe I couldn’t have asked for a better person than Meredith to work with. She was readily available to answer any questions and she always had such a positive attitude. I hope that my travel phase goes as smoothly as the rest of this process!
Meredith Chambers is an amazing advocate for the children represented by GWCA. She went above and beyond to connect us to resources that would make a difference for all children, not just ours. She returned phone calls and emails in a timely manner and was always sensitive to our concerns. I have been so impressed and there is not another agent I would want to partner with if we ever decide to do this again. Meredith will always receive our highest recommendation. She is a true advocate for the hope that all children will have a family who loves them some day. Together with Heidi Rogers, we were able to go smoothly through this process, and despite paperwork issues that sometimes happened that were out of their control, we were able to make up time in other ways. I hope everyone realizes what a great staff they have at GWCA!
Thank you for making what initially seemed like a very difficult process SO EASY. The support we have received thus far has been incredible, and I am so thankful we chose Great Wall as our agency.
Meredith has been terrific so far, very communicative and always responds to phone calls and emails very quickly and thoroughly. I’ve been very pleased so far, to be back with GWCA again!
We felt so taken care of during the matching process! We are thankful that the transition into GWCA was smooth and thankful that we got to work with Meredith. We saw our son’s file and as soon as I contacted her, she was so amazing to get us connected to what we needed to do to lock us to him.
It has been such a pleasure working with Meredith! She is very professional and at the same time expresses her understanding of your experience as a prospective adoptive parent. Thank you to Great Wall for making this such a peasant experience for me, all made wonderful by Meredith! She is truly a gift and has found a wonderful calling in life!
Meredith has been a great help so far. She answered all of our questions up to this point and provided all the correct documentation needed to start our adoption process. We have been very impressed so far.
Meredith was extremely friendly, cheerful and completely helpful with all questions that I had. And I had a lot! 🙂 We are super excited and look forward to the day we get to bring our sweet little girl home!! Thank you so much!!!
Meredith has been a delight to work with throughout the entire adoption process. She was always available to answer questions and willing to go back to her China staff for answers when possible. I have been matched with a precious little girl and can’t wait to travel to China to welcome her to our family! I can’t imagine going through this process with anyone except Meredith! I’m looking forward to staying in touch with Meredith to let her know how my beautiful girl is doing once we return home.
This was our second time hosting through GWCA and will be our first adoption. Meredith has been incredibly sweet, professional and helpful both times. Working with her once again, and more in depth as we decided to pursue adoption, has been a blessing to us! We would highly recommend her to anyone!
Meredith was always and extremely helpful throughout the early days of our adoption experience. We have enjoyed working with her and will miss her as we transition to a new helper :). 
Meredith has been fantastic:  she responded quickly to all of our questions and provided us with as much information as possible!
Meredith was an absolute joy to work with. She answered all of our questions and was so incredibly helpful. We could not have asked for a better person to work with!
Meredith was and continues to be very helpful to me with regards to our match. I know I can trust her to respond in a timely manner. Since I have my own business and work in Marketing Communications, I’m familiar with the wide range of skill sets out there Meredith stands out with superior customer service skills and is an excellent representative of your agency.
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Heidi

Heidi always got back to us with clear answers of my questions. We have been bugging her with so many questions in the past months and she never got upset. She maintains high professionalism and positive attitudes. She is a great person to be trust. We are very happy with the service she provided. Thank you l, thank you!
WE LOVE HEIDI!!! She has changed our life forever by championing our family and getting us matched quickly! She is incredible forthcoming with information and patient to explain and take me through everything! We are so thankful!!
Heidi Rogers provided a wealth of information to us and after speaking with her, my husband and I are very comfortable to work with GWCA during this important time in our lives.
Heidi was so patient with us as we looked through several files and requested updated information. She is very knowledgeable about the process and always very helpful. She has been a joy to work with.
Heidi was amazing to work with! She was very friendly, kind and extremely helpful. She always returned emails or phone calls promptly and answered all of our questions. We were so pleased with the service we received. We are so thankful for all of her help through this process.
Heidi is fantastic to work with. She answers all my questions and gives me plenty of time to talk through whatever issue is at hand. I appreciate the way she gets back to me in a timely manner. She is always pleasant on the phone. She is upfront and honest. I am incredibly thankful for the role she has played in our adoption.
Heidi was very helpful with the information she gave me over the phone. She is always prompt with her email responses and provides us with the right/important information right away.
My experience with Heidi, Kate, and the Waiting Child Team has been a blessing. This is my first adoption and they have been extremely patient, kind, and most understanding. They are very quick to answer any questions that I have, and I have had many! They have also been so supportive throughout this process and have given me much needed reassurance. I truly appreciate you all!
I have been communicating with Heidi over the past month regarding a few waiting children, and she has been wonderful — always responding quickly with helpful information.
It was great working with Heidi. She put up with my nagging emails and never seemed as if they were annoying. She was always kind and helpful. This is a very stressful process as a family and knowing that was there to help and listen was very helpful and comforting.
Heidi has a great heart for orphans. She seems to always be in a great mood and is a pleasure to speak with. Her patience gives us great comfort in the process and she has great tips for kiddos and families alike. 🙂
I could not have imagined a counselor as caring as Heidi. She answered all my emails and calls so promptly. Even during an emotional referral decision, her calm demeanor and pragmatic answers helped us through a rough week. She puts the children first, and it is good to know that we share the same priority in finding the right fit for everyone. I feel that I cannot praise her efforts enough. She has found her calling, and we are eternally grateful for her.
Heidi was easy to work with and very patient with us. She did a great job!
Heidi was easy to work with and always kept us informed during the process. We enjoyed reading her blogs and working with her to finally get our “forever family”. She was quick to match us and we are very grateful to have worked with her.
Heidi has been great! Helping out with questions that we weren’t sure of. But she always had a quick reply and is very helpful. She is genuinely happy that we are finding our family!
Our experience with Heidi was beyond excellent. I could not have asked for anything more.
Heidi has been amazing through our adoption journey. She’s been very timely with all responses and very supportive! I have thoroughly enjoyed having her help as our specialist!
I am very satisfied with the support that Heidi has provided. I love that I can reach her quickly via email or phone. Her response rate is quick as well. We were also matched with a beautiful child within given time frame. We would definitely recommend Heidi as a Waiting Child Counselor.
We adopted our daughters on the healthy track back in 2003. Quite a lot has changed this second time around, however, our counselor made herself available to answer every question we had as quickly and thoroughly as possible. She also had the keen sense to understand that we needed more time to thoroughly explore what a second adoption would mean to our entire family and gave us the information, space, encouragement and patience to allow us to consider every scenario. Without her exceptional guidance we would have possibly made a wrong decision. We are excited beyond words and thrilled to soon be welcoming our son home. Thank you Great Wall and especially to Heidi for helping build our family.
I have been thoroughly amazed at Great Wall and their help to get us to this point. Heidi Rogers has been so amazing and I wish there was a higher rating that just “Excellent” Heidi has been so patient, understanding and extremely helpful throughout this entire process. There wasn’t a time when we felt pressured or that we had made the wrong decision. I would recommend her to anyone going through an adoption process. I was thankful for her insight and her experience with orphans and China. We are extremely grateful for her and her expertise in this area.
Heidi was great. She was very patient and prompt responding to all of my questions.
Heidi was a pleasure to work with and a wealth of information. She was open and honest about the process and the status of the file we were reviewing. She was prompt and thorough in her responses to our questions and worked quickly to lock in our LOI for our sweet girl. We are very pleased with Heidi’s promptness and availability. She has surpassed our expectations!!!.
Heidi is the #1 reason we chose GWCA to begin with. From the very beginning, she has been nothing but helpful, empathetic, cheerful and wonderful to us. I could not dream of having a better advocate for us as we navigate this process. She has made us feel so comfortable, we were matched early, and I’m so happy to be working with her throughout this process. She is a wonderful asset.
We had a wonderful experience with Heidi. She is warm and friendly, organized, and efficient. Always willing to talk me through a question. We are beyond happy with our experience. So very thankful that she helped lead us to our sweet girl in such a kind and loving way.
This is my second adoption with GWCA, my experience has been excellent. I am pleased and most grateful for your support in difficult and happy times. Thank you for allowing me to have a wonderful daughter, and my second daughter that we will soon embrace.
I had emailed other agencies but the response I received from Heidi was the most promising & professional. I’m thankful her email drew me to GWCA so I could find my son!
We LOVE GWCA and we love Heidi! She was so fast and efficient and answered every question we had almost immediately. When we took pause to wait for our host child to be matched before submitting our LOI for a new child, she was fantastic and so understanding. She made sure we fully understood our child’s needs and had thought through the process, and she was just delightful to talk to on the phone. We hope many of the friends we recommend to Great Wall will get the privilege of working with her. 
Heidi was a pleasure to work with and I can’t say enough positive things about her. She was available to answer questions if needed and I always felt like I had her undivided attention. She was knowledgeable, extremely patient and thorough. She genuinely cared about helping me through the process and was always very professional and responsive. If I choose to adopt again, I can only hope I have Heidi as my counselor. She’s top notch.
Heidi was very good at getting back to me and answering my questions. She was also very encouraging and had a good attitude. There were only a few questions she never answered, but perhaps that’s not her area of knowledge. Overall a good experience.
I really appreciate Heidi’s optimism and energy throughout the process. She was sincerely excited for our family to adopt and when we were matched with our little girl. It is clear that Heidi loves her job and matching children with their forever families. We enjoyed working with Heidi and appreciate her attention to detail, helpfulness toward us understanding the process, and overall joyful demeanor. It has made our GWCA experience great!
Heidi has a special place in the heart of our adoptive family as she helped with my China adoption last year and now again as I am adopting again this year. She provides loads of information and also encourages the family to really review the file and look at the fit for the family and the child. She is an encourager! Heidi always returns calls and emails as soon as she can. Her experience and obvious care for waiting children really shines when she speaks about these kiddos. She watches the videos just like the prospective adoptive parent and notices little things just like we do. That says a lot about her role as advocate to these children. She is looking out for both the family and the child for that true match.

I chose to return to Great Wall in large part due to the wonderful team – Heidi, Diedra, Kayley , to name a few – great experience last year and looking forward to this one as I begin the process again to add to my family!

Heidi was SO helpful and supportive as we were matched with a waiting child. I could not have asked for better service or a kinder representative.
Working with Heidi throughout the process has been a wonderful experience. She guided us through a very complex process. She was always available to answer questions and address our concerns. Heidi was very efficient and super helpful!
Heidi has been wonderful to me and my husband. She is kind, efficient and professional. She spoke to me in detail about the child we are going to adopt, and gave me the big picture on older child adoption. Heidi is very good at communicating and performing her job at the highest level. Thanks to everyone at Great Wall.
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